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Support

Questions, bug reports, and inquiries regarding tools, applications, or open-source projects built by Evgenii Zinner.

For bug reports, questions, or feedback regarding any of my software, projects, or articles, shoot me an email:

Emailsupport@ezinner.comRead directly · Typical response within 24–48 hours

I read all incoming messages directly and aim to reply within a couple of days.

To help diagnose and resolve issues quickly without prolonged back-and-forth, please include the following details in your message:

  • Tool or Application Name: Specify the exact project, web tool, extension, or repository you are using.
  • Environment & Platform: Operating System (Windows, macOS, Linux, Android, iOS) and browser or runtime version (e.g., Chrome 124, Safari 17, Node/Bun version).
  • Observed vs. Expected Behavior: A clear, factual description of what actually happened versus what you expected.
  • Reproduction Steps: The minimal sequence of actions required to trigger the issue from a fresh state.
  • Error Messages & Artifacts (if available): Any error text, screenshots, console logs (from DevTools), or relevant configuration snippets.

Clear reproduction steps turn multi-day investigations into immediate, same-day fixes.

Security anomalies, authorization bypasses, or infrastructure vulnerabilities across any of my applications or endpoints are treated with immediate priority.

Please send responsible disclosure reports to support@ezinner.com with [SECURITY] in the subject line. Please include reproduction details, potential impact assessment, and proof of concept. Security reports are acknowledged within 24 hours.